Shipping and return policies for Emmanuel De La Paix

Shipping Info
The shipping method used is the Priority-A via Swiss Post
Switzerland ==> 1-2 working days
Europe via SwissPost ==> 2-12 working days*
North America ==> 3-7 working days
Other Non-EU countries ==> 3-12 working days*
* depending on country. Estimation time of arrival available on SwissPost: service.post.ch/vsc/ui/sending-type
Return Policy
I want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the return policy below to determine if any special return conditions apply.

Items may be returned within 30 days of the ship date for a refund. While most items are returnable, they are subject to the following guidelines:

Defective, Damaged or Misshipped Items

You will receive a refund for the item(s) and shipping and handling costs for defective, damaged or misshipped items. For all other items, shipping and handling costs cannot be refunded. (Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).